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America's Best (WORST)!!! - Review by Teresa F | America's Best Contacts & Eyeglasses

America's Best Contacts & Eyeglasses

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America's Best (WORST)!!! 4/5/2006

America's Best - is the WORST Place to go for contacts - Don't ever go there - I had an appointment on January 24th for an eye appointment and to order contacts. The appointment took over two hours of my time. At that time I purchased a silver eye care club card. On March 5th, 29 business days after my first appointment, I received a call that the contacts I ordered were in. I went to the office on March 6th to pick them up, waited 1/2 hour to have someone give them to me. The wrong contacts were ordered for me. I wanted a soft annual contacts and I was given disposable contacts. I received a message on March 8th that the correct contacts were being ordered and I would receive them within 7-15 days. I never received a call. On April 5th I called the office. Apparently my contacts were never ordered and I have to wait another 7-15 days. It will be over three months from my first visit when I will hopefully receive my contacts. Customer Service is just horrible!! I wouldn't even give it one star, but I had to choose the lowest option. more
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