My husband and I went here the day after Thanksgiving and we went later in the day after the craziness was over. I know it must be terrible to work that day if you're working in retail, but by the time we got there, there were 3 salespeople standing around and no one was willing to help us. Normally, we have pretty good service at this store, but not this day. I think maybe this day was an exception. We have always liked everything we bought from Circuit City.