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Lousy Customer Service - Review by Jon A | Frey’s Olde Time Furniture

Frey’s Olde Time Furniture


Lousy Customer Service 2/4/2007

We purchased a desk in the fall of '06 that had to be ordered. Never got a call as to when the desk came in. Checked after Xmas to go see if it was in. Told us on the phone it was in. Went to go pick up the desk, the store had put the desk on the showroom floor. The sales lady found my desk and chair and after looking over the desk I found damage done to the desk. The sales lady went to see if she could get some of the price knocked off. The manager refuse to sell me the desk, which was mine to begin with, and was very rude and unprofessional. After arguing with the Manager he finally told me that he would sell me the desk "as is" with discounting the price. Beware people, very bad service and a total lack of customer service. THIS PLACE SUCKS!!!!! more
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