It has now been 30 days since the first day I called to get a container switched out b/c mine was full and I still dont have it!! I have contractors who are in my house that cant do anymore work b/c the container is full and cant dump their debris!! Each time I call they act surprised it has not been switched out or they say I am on the list for that day...etc. You may even get the voicemail and leave a mesg and no one calls you back or either you cant leave a mesg b/c the voicemail is full and has not been checked. Talking around w/ other contractors I have found that this is a problem that the company is known for. I woud not recommend them to anybody!