Definitely doesn't serve the BEST Italian food I've ever had, but those places don't let you opt for family style, like Maggiano's does.
Maggiano's is great if you have a large group or just like to share with others.
Food is better than average but not exceptional. The menu also isn't that extensive and I end up getting the same things every time. Best thing on the menu is the fried zucchini appetizer and rigatoni D. I would stay away from the chicken, as it's been extremely dry and bland everytime we've order it. Desserts are very yummy so save room!
They get VERY busy, so it's best to make reservations. But then again you can always wander into one of the many nearby stores while you wait.
The staff is also pretty informative about the food and make great suggestions..