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"Two Sides to Every Story" - Review by Aaron M | Novus Auto Glass Repair

Novus Auto Glass Repair

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"Two Sides to Every Story" 1/17/2007

My name is Aaron Muller, I am the owner of AA Auto Service Center. I take pride in my company and we strive to keep our customers happy and to provide an excellent standard of service for them. We work on 75 vehicles per week on average which is about 35 more cars per week than the average shop in our industry. Due to a high percentage of customer satisfaction our company has grown every year. The vast majority of our customers do appriciate us and the service we provide. It is never fun to come into a repair shop and spend any amount of money and we do understand that. It is our policy to never make anyone feel obligated to approve an estimate of a repair. Nor do we perform a job that has not been completely approved by the customer. We honor all of our advertisements and coupons. Just like any other business, we create our pricing to allow us to provide the best technicians, parts and service for our customers. I would encourage you to call me anytime if you have any questions on these negative reviews. There are always two sides of the story and unlike some of the reviews I will tell you the complete story and full truth. Sincerely, Aaron Muller President A A Auto Service Center 425-558-1092 more
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