I took my pet there and the entire staff was super friendly and nice. I was squeezed in by Dr. Sullivan, who is the nicest man on the planet and he takes the time to answer any questions that you may have and doesn't rush through appointments. He let my pet smell him and the items he used during the vist. It was a very nice and pleasant visit to the eye doctor. I highly recommend going to the Animal Eye Clinic if your pet needs to see an eye specialist! They will go above and beyond if need be.