The girl's here are professionals and knwo what they are doing, you mostly need an appointment but a walk-in's are always welcomed here, if you want a new style, they will help you pick one out that is best for your hair type, if you hair type isnt the type that suits the style you want, they show you how to do it, and how to maintain that style. Have you ever gone to a hair salon and your hair came out aweful? Tangle's has helped many people with severe hair malfunctions. It is owned by the girls who do your hair, so you know exactly where your money goes. I have had one of the ladies open up on a day they were closed because I wanted my hair done, that's what I call quality service.