Keith Pittman was prompt, courteous and diagnosed and resolved my furnace quickly and without any fanfare.
He walked me through every step of what he was doing so that I fully understood the nature of the needed repair.
I cannot recommend him highly enough.
I will not hesitate to use ARS again.
They kept me informed every step of the way for the moment I called to when they confirmed my appointment window on a Sunday to even calling back to let me know Keith's previous appointment had gone slightly over and to advise me of his new ETA. They even take the simple step of wearing protective. Booties to protect my hardwood floors.
I wish more companies gave this level of service.
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