A year ago I let Marco Leal of Computer Cafe in Round Rock, Texas sell me a "custom-build" laptop for my son's graduation present.
After two visits back to Computer Cafe to have the machine inspected and "fixed" I finally gave up on them and went elsewhere. A technician at Logic Approach in South Austin finally found the problem Marco and his "tech" (who could not speak english) could not find...the wrong type of memory had been used and was causing problems with the computer.
Logic Approach corrected the problem and I thought the laptop would finally start to perform properly. This last weekend the case developed a crack as a result of its purely poor construction. I took the laptop back to Logic Approach and they told me the computer's case was just poorly designed. They showed me how the damage had developed over time and were very helpful.
If you need a computer, trust me...Logic Approach is good. DO NOT TRUST THE CHARLATANS and BANDITTI at Computer Cafe!