Tried to special order tires through this store. Took over an hour and several employees to figure out how to place an order. After receiving multiple phone calls indicating that my tires had arrived, the employees could not find the tires. Took 2.5 h to have the tires installed and balanced, and the tires were not balanced correctly. Horrible vibrations and visible shaking while driving on the highway. Took the car to another NTB to have the tires rebalanced. The employees there said that the one tire had 5 weights on it and it didn't actually need any! The other 3 tires also were improperly balanced.
NTB in Niles is disorganized and unreliable. Order tires from Tire Kingdom and you'll save money!