i am sure they are great. they've been around forever and are well known in the area. i had a huge job, and they quoted me an $$$$$$$$ price. i was OK with it because i needed the work done fast. but then found after many weeks of being blown off by the guy that they were waaaaaaay steep compared to some other fence contractors i called. so i wrote them to say that i went with someone else, i never heard from them. i guess they don't have to care about customer service because they are so busy...lucky them.