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Great work, low-priced, and pleasant - Review by todd p | Seattle Sewer Inspection

Seattle Sewer Inspection

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Great work, low-priced, and pleasant 10/26/2007

Nearly every year our sewer backs up due to tree roots, and we have our plumber come to cut the roots back. When I found that our plumber was out of business, I saw the excellent reviews for Budget Sewer and gave them a call. Since I simply wanted the line cleared, and not replaced, they referred me to Aaron at Seattle Sewer Inspection. He quoted me the same price as the other lowest bids to cut back the roots. I wondered how much more it would be to run a camera through the line and locate the source of the problem. Aaron said that he primarily does camera inspections, and that the price for a camera inspection would be an additional amount at the same price charged for cutting roots, but that since he would already be there, he'd cut the price for the camera inspection in half. He was able to come out the same day. Although our sewer pipe had apparently become offset and made it difficult for his equipment to push through, he persisted until the pipe was cleared and the problem area was located and marked in the yard (in case I decide to dig it up later.) And he patiently ran the camera back through the line again when I thought I had seen another spot where roots were entering. Before he left, I asked whether he could snake out a bathroom sink that had been draining progressively slower. Although it was late in the day and he typically did sewer inspections and not plumbing, he ran a 25-foot snake through the pipe, pulled out a huge clog, and charged less than I had previously agreed to pay for that. (I can't guarantee that will be the case for everyone. But his company is new, and still building a client-base.) Aaron knows his stuff, was very pleasant, and clearly explained what he was doing and why, and what all the options were. I feel secure in recommending him, and his rates are very competitive. Lastly, they've got a well-done website that clearly explains the work they do and what to expect. more
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