I went in after having had my nose pierced at another location where they crookedly pierced my nose & used a bad piece. The piercer at Tommy T's explained the mistakes they had made & fixed my piercing. I had been pierced with a silver earring stud and it was bent way too short for the length of my nose. The piercer was very helpful & professional. I only wish I had gone there in the first place to have it done! It looks so much better now!