I have owned an Odyssey for six years (since 2000). The past five years we lived in Beaufort, SC and used the service department at Stokes Honda for all routine and special mechanical service. The fair treatment, good results, and special effort to keep service expenses minimal while attempting to minimize our inconvenience has been fabulous. Honestly, if I was doing business with a family member I would not expect better service. We have had two major services, one a transmission replacement and the other an electric sliding door service, and have been completely satisfied. The dealership has gone out of their way to provide transportation and rental cars as needed, and to secure warranty coverages to keep expense to a minimum. Granted, we take the car in for all regular service as well so they know the car and my wife who usually drives it. I have never been willing to say that I would actually "trust" any automotive shop, but I will go out on that limb for the Stokes Service Department. In particular, if you own or decide to own a Honda in Beaufort you will not go wrong by visiting Jim Patterson in the Stokes Service Department. They pride themselves in doing the right thing for their customers. I have no experience with the new car sales department and can not make any comment regarding that part of the business, but I will definitely consider a new vehicle purchase from this dealership in the future based on the consistently superb service we have received over the past five years.
Dr. W.E. Butt, CAPT, United States Navy