The Florentine Grill has left me confused. The first time I ate at the restraint I was totally impressed. The food was delicious and came out at a decent pace. The only complaint I had the whole night was that the waiter took my plate while I was in the middle of a conversation, so I wasn't’t able to ask to have my leftovers wrapped. Overall, it was a very pleasurable experience. The second time I ate there I had a slightly different experience. The hostess was going to wait on us and she came to our table with a bloody nose and told us she would be right back. Why even come over? That’s not what we want to see before we eat. Well, once we ordered and received our food I was more content because once again, the food was great. We finished eating and ordered dessert. Then it took about 15 minutes for us to get our check. So, needless to say, I left frustrated. So, my confusion stands. I really enjoy their food but I am not so sure about their service.