I have a giant schnauzer and tried several groomers before sticking with Susan. Some of those came highly recommended and I never went back - he always came back looking like a cocker spaniel. I showed Susan a picture of my dog's dad and said, "like this." When I picked him up he did and I never looked any further. Her facility is clean. Her staff friendly and helpful and most importantly my dog is happy to be there. I have never had the need to board him there, but if I had to, I would feel very comfortable. My dog, though extremely friendly, is high maintenance and Susan keeps letting him come back and I appreciate this. If you have a giant schnauzer, look no further. She's the best in town.