I have been going to Dr. Betty Grasty for about three years. I have never had any experience there that wasn't pleasant. The staff is always warm and friendly to me. I recently ran into one of her staff outside of the Doctor's office and she called me by name and asked me how I was doing. I have had to go to Dr. Grasty for a variety of health problems and she has accurately diagnosed me and treated the problems. She makes me feel as if I am the most important person she is seeing that day every appointment. Recently I had to have surgery and I wore her office out requesting specialist referrals. I went to see 5 specialists before I selected a surgeon. Her staff had to do the work with my insurance company because of the referral process. Never once did they complain while they helped me through a fairly lengthy process. I never have any trouble getting an appointment quickly. I highly recommend her as a primary care Doctor.