Dr. Wong is very friendly and knowledgeable and really listened to my concerns. His office staff is warm and welcoming and very professional. They really take time to help you (unlike CostCo!). They have a great selection of frames that are suprisingly affordable, but very chic. The staff will advise you on what frames are best to flatter certain features and what materials are best for you needs. Overall, I am completely pleased w/ our experience at this office, and highly recommend Dr. Wong.