Both of the Burlington Coat Factory stores in the Richmond Va area are a mess. Although apparently some effort has been made to sort clothes by size, it isn't kept up properly. Stuff is everywhere.
There is also a lot of damaged items that are still on the sales floor: Clothing with rips, runs, snags and stains seem to clog up the clearance racks.
Only 2 registers were open on a Thursday night during the Christmas season and one of them was handling customer service as well as cash out. The manager at the front end didn't seem fazed that there were 8-10 people in each line and made no move to open up another register.
I dont mind hunting for a bargain, but I don't have the patience for this place.