I got ripped off from Lynnwood Acura service department. Their service counter persons get commissions from repair fees. Paul charged me over $600 for just resurface rotors and new pads. Last visit they charged me 2 hours of work when my car was only there for less than 1 hour. Plus, Charles charged me $10 disposal fee(I brought my own part to install, and nothing to disposed). They also working in teams, 1 team works Mon-Wed, 2nd team works Thurs-Sat. If your car is not done during those days your car will be stuck there until same team comes back on those days they work. Again, because of the % Paul and Charles gets.