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HORRIBLE!!! - Review by Marcie M | Ackerman Security Systems

Ackerman Security Systems


HORRIBLE!!! 11/27/2006

If you are considering a new security system or monitoring service look elsewhere - anywhere else! Where do I begin? Our salesman seemed adequate until I received a telephone call the day after we signed our contract stating he messed up on the $18.95 monthly quoted price, and he would be changing the contract to reflect the corrected price of $23.95. Is that legal? Our system was then installed and of course more money... the gentleman installing the system stated we would need wireless sensors for 3 of the sensors our salesman stated could be wired. So another $69.95 x 3 and our keypad well it must date back to the 1970s because it is huge and looks nothing like the ones shown on the website. So now I have a system that does not work like it was sold to me and we must bypass our motion sensors when we want only the doors armed because it was programmed wrong. And trying to get someone to return your phone call is impossible unless of course you want to speak with a salesman. more
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