This is the nicest resale store I have EVER been in - feels just like a retail boutique!! The staff is more than professional - they are outstanding and really, really helpful. Before selling to them, they do let you know that they only accept items in excellent condition so you shouldn't be surprised or have hurt feelings if you go home with some of your things. Because of this, you can expect only wonderful things on their racks and shelves (which are always neat and orderly). I find their prices downright cheap, toys included. If you just want "used" things, go somewhere else; if you want quality resale, go here FIRST!!! Individual service and attention to detail place this store above all other resale stores I've ever experienced - maybe that's why they have been in the business for more than twenty years!! Lots of new items, including resale clothing. Their shoe selection is awesome.