I've gone to the c&c in danbury and i never had a problem. They try to accomadate u the best they can and if you u want a certain stylist or barber u can request them. The only problem that I ever have is when I bring my girlfriend with me. Their new location has every product and tool that a girl could want oh and they even got make up. everytime she comes with me it costs me. They do a good haircut and deserve a good review.