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sold car with failing emissions in violation of state law - Review by HERMAN H | Guaranteed Auto Inc

Guaranteed Auto Inc


sold car with failing emissions in violation of state law 6/7/2013

On 4/20/2013, my son and I travelled from our home in Gwinnett County, GA to Guaranteed Auto, Inc. located at 7295 ROSWELL RD., Sandy Springs, GA in Fulton County, GA. On that date I purchased 1997 Ford Escort VIN #1FALP13P1VW135912. Prior to signing the bill of sale, I was assured by salesman Gary Whitlow that the car had a valid emissions certificate. While signing the bill of sale, I noticed that a copy of the emissions was not among the paperwork and requested to see a copy. Mr. Whitlow pulled the emissions up on screen via internet and it showed that the emissions certificate expired in February 2013. I had to drive back to Gwinnett County to pickup my wife so that we could return to Guaranteed Auto to drive the car home. Prior to leaving Guaranteed Auto to get my wife, Mr. Whitlow assured me that he would take the car and get an emissions test while I was away and he would have it when I returned. I returned with my wife to get the car and drive it to my home approximately an hour later. At that time I was told by Mr. Whitlow that he could not find an emissions testing station open that day (Saturday). He hooked up some kind of scanning device to the car and told me that the car had a new battery and that the car needed to be driven 100 miles or so for it to reset sensors to allow a test to be done. He gave me $20 in cash and told me to take the car, drive it, and then use the $20 to have an emissions test done myself. On 4/22/2013 I took the car to an emissions test location and was told it failed due to lack of readiness and that it needed to be driven more. I eventually drove the vehicle 400 miles and could never get a result due to repeated failures for readiness. At that point I asked the emissions vendor Express Oil at 1858 Scenic Hwy., Snellville, GA to perform diagnostics on the vehicle to try to determine a reason the car’s failure to pass due to lack of readiness. The result was they said that an oxygen sensor and the electric fan motor needed to be replaced. As a result, I contacte more
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