I have been taking my car, and now my teenage son's car, to Bret's since it opened in 1996. The service I have received has been nothing but exceptional! I have always been treated with kindness and respect, and a lot of patience with my lack of knowledge on cars, but also with my need to understand what is going on with my repairs. Bret always takes the time to explain what is wrong, what needs to be done to fix it, and tell me upfront what the costs will be. The quotes I've been given for my repairs never change when it comes time to pay up. I've been to other shops in the past that I felt talked down to me and took advantage of my lack of knowledge in this area, and ultimately did repairs that probably didn't need to be done. Bret's Independent is the best!!! I will never take my car anywhere else. Keep up the great work, guys!!