We frequent Panera at least once a week and I have never had a bad experience. Great food, efficient service and checkout, always clean and nice atmosphere. I highly recommend a steaming bowl of soup with a sourdough roll anytime during these cold winter months. We always take home a bakers dozen of bagels- a true bargain, and you can just wrap and freeze half of them, if you want. Only complaint I have is this place is so popular, it sometimes is hard to find a parking spot. Otherwise enthusiastic thumbs up from our family. Makes a great casual spot to meet up with a friend or two.