This is a small and busy place, but it is busy for a reason. First, it dishes out pretty good Thai food for a pretty reasonable price. Second, the location is pretty good, if you are in Factoria. Not a lot of great dining choices there, in my opinion, so I can see why people flock to this place at lunchtime. We go there to grab a bite before a movie (it is very close to Factoria Cinemas) so the quick service has actually been helpful.