We used to shop here often as it is across the street from my kid's school. Yesterday, they refused to allow my 13 year old son to use their phone to call home in an emergency. He went to Southtown because he knew the store and thought he'd be safe there. We couldn't find him for two hours while he walked home 6 miles in the dark.
When we brought this matter to the attention of the manager, she was rude and indifferent. We will never shop there again.