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Joyce Pontiac & Gmc - Review by amanda u | Brian Bemis Toyota & Scion

Brian Bemis Toyota & Scion


Joyce Pontiac & Gmc 10/16/2006

This dealer is not where you want to purchase a vehicle. I purchased a 35,000 Toyota pick up with a new fiberglass cap here. When I went to pick up my cap, it wasn't in yet. This happened three times. When it finally did come in the glass on the back windows was scratched so I refused it. Supposedly they ordered another one which came in looking like it had just been spray-painted by a 5yr old. When I put up a fuss, the manager started screaming at me and telling me that I was just being difficult. They finally resolved the problem, but if I could have returned the vehicle at that very moment, I would have. I called Toyota and complained I was so upset. Customer service is not their forte. more
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