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Where Is the Service - Review by Christine B | BottleRock


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Where Is the Service 3/20/2007

I had really high hopes for BottleRock. I wandered in one Saturday afternoon and decided to try out their wine tasting, which was $10. The woman who was pouring everyone's tastes came by and gave me my first wine. When I asked her a few questions about the wine, she read me what was on the label. I could have done that myself. I was amused to see that she was also drinking as she worked, but my amusement turned to annoyance when I realized she seemed to have forgotten about me. After twenty minutes I was able to flag someone down to send her over to me with the next taste. Since the woman was busy drinking, I asked another man, who apparently was working a different part of the room, to pour for us. It took me over an hour to get all 4 wines tasted because it was so difficult to get any service, and the place wasn't even busy. The only thing that was busy was the woman, who was too busy drinking! I was so disgusted that I left a quarter for a tip. If you do go here, your best bet is to just buy a bottle of wine so you won't have to depend on the staff to help you out any further. more
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