My sales rep at first would tell me he was looking into it, eventually stopped taking my calls. After many phone calls and many messages I finally filed a complaint with the better business bureau. After I filed the complaint I was contacted by customer relations and was told my rebate would be to me within 4 weeks. Towards the end of Sept. I got a check for $150. Again I have tried calling several times and have left several messages trying to find out why I only got $150 and not the $250 I was promised and no one called me back.
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