I have to give Metropolitan Design five starts based on their awesome customer service. I purchased a really great convert able sofa that I loved, but couldn't really withstand the normal wear and tear that goes with three dogs jumping around. It wasn't anything crazy or too out of the ordinary, but buttons came off and legs came loose. So, they replaced it, no problem. I won't recommend that particular sofa to anyone who has kids, pets, or will actively be using it as a sleeper. That aside, everyone was *more* than helpful and it seems like I've talked to everyone there. Special shout outs go to Jeff, Amber, and Jose, who in the end was able to finally find me a sofa that looks ultra great and fits my needs as far as comfort for when I have guests sleep over. They have some really great furniture that I would love, love, love to pick up, only if I had a bigger place! Another bonus, they'll pretty much take any piece that have and have it custom upholstered to fit your decor (for a price), which I find super great!!
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