Janice and her sitters have taken care of our cats several times now while we were away on vacation. They do a really good job and are very reliable. We feel very good about leaving our cats in her care and would recommend them to anyone. They are also very reliable in the call backs when we need to talk to them. Their rates are very reasonable as well. Janice herself is a very nice woman who obviously loves animals and takes very good care of them, hers or not.