I have had a fantastic experience renting from Jakobson Properties, I met with one of the Jakobsons themselves. He really took me under his wing and introduced me to Manhattan and Queens. (I was coming from out of town.) The people at Jakobson took time with me like no other broker or owner had to that point.
I enjoyed my apartment thoroughly, and when it can time to leave, there were no hassles.
Whenever I had an issue in the apartment, it was dealt with quickly and professionally
I once had an issue with a late payment because my bank bounced my check. I simply called Jakobson accounting office. they were understanding and they waived the late fee! They are real human beings!!
I recommend Jakobson Properties highly.