Just wanted to inform you of a very deceptive practice from "MERL's Towing" in Grand Rapids, MI.
My car was hit on 10/7/06 at about 2:00 in the morning. The police called a towing company and "MERL's" came out and said that we could tow it to a shop or have them tow it to their lot and then we could figure where we wanted it to go from there.
They never mentioned they were not open on SATURDAY or SUNDAY and now I am stuck paying for storage. I would have never towed it to their lot if that was the case. I CALLED ABOUT 9 hours after it was towed and it is then when I found out they are closed.
The Manager "DICK" was very rude on the phone and not willing to even listen to me.
I will be notifying the BBB about them