When recently programming our home link on our car we accidentally erased the memory to our remotes and they would no longer open one of the doors. I called Garage Door Westfield and he was here in less than 30 minutes. It was an easy fix-he could have walked me through it over the phone but he took the time to come over in person to make sure everything was working as it should be. He is one of those rare people who genuinely cares about others which is very refreshing in this day. I would highly recommend this company to anyone.