The cut was great, but I had to provide my own shampoo for the bath. My big problem was that it was raining and my dog was given to me soaking wet. They said the rain had washed up into the kennel. I've been to other kennels with the same set up and never gotten my dog back dripping wet. I thought there were state laws protecting us from this.
I was first concerned about the strong bleach smell when I arrived, but was assured they rinsed it well.
I will not be returning due to the possibility of risking my pets health and well being.