I absolutely love the fact that these guys quote exact prices over the phone!!!! When I was calling around getting quotes for carpet cleaning, I got a lot of low-ball offers and figured that probably wouldnt be the final price. The guy I talked with on the phone first asked a lot of questions to understand exactly what I wanted and then explained they have a couple service package options. He gave me the prices for each option and then we scheduled an appointment. The two guys that showed up were friendly and did an awesome job cleaning. It was really nice getting a quote from a service company on the phone and that being the actual final price.