JavaScript is not enabled.
Stay away: company appears professional but it's really amateur hour - Review by Sara M | Southwest Marble & Granite

Southwest Marble & Granite


Stay away: company appears professional but it's really amateur hour 10/19/2006

Southwest Marble & Granite installed the granite counters in our kitchen and our undermount apron style elkay sink. We assumed they knew how to install apron sinks as their work appears in the St George parade of homes and they appeared professional. We had a beautiful piece of granite picked out. We weren't present for the installation but what we saw afterward was appalling. Instead of the sink front being flush with the cabinets on either side, it was recessed, as though they expected us to cover the nice stainless front with wood. And worse, the granite cut around it was one seamless piece. So the fix would involve finding more of the same granite to cut and then having the cut lines visible but this would enable the sink to be pushed forward. They did indeed do this (and we have cut lines in the granite running parallel to the sink) and refused to compensate us financially (even a token amount) for an inferior job. After a month or so, we had to call them back because the sink was not seated properly and was pulling away from the caulking. They shimmed up the sink and applied more caulking but we realized several weeks later that the sink needs yet another shim job. So my advice: STAY AWAY from these guys. They are amateurs masquerading as professionals. Don't be fooled by a nice showroom, as we were. It's all about the installation. more
30% OFF all yearly plans
Use YEAR at checkout. Expires 3/31/2018