After having 2 surgeries from different doctors over the years I came to Profiles. Not only did they fix my breathing, and the cosmetic features of my nose, they actually truly cared about my outcome. As for the other people who did reviews, not sure but they guarantee all of their work--which not many doctors do. And if they collect insurance for your surgery they give you back all of your money that you paid out for your surgery. NOBODY does that. They doctors are awesome, I would recommend them to my family and friends any day!