We'd had another repair service recommended by the manufacturer come out to fix our oven which was taking forever to heat up . They told us nothing was wrong. So when the problem started to get worse I turned to the web and found this appliance. The receptionist arranged to get a repair man here this week since I'm back at work next. He turned up on time, fixed the issue, explained what it was and all for a very reasonable price.Highly recommend this company.