I went to Andre's for a full highlight. The female stylist made my color lighter and did not get near my roots, which was my reason for going. My guy friend told me it was the worst color he had seen on me. I went back again for her to fix it. The result was my hair was too blonde, and it looked like a solid color. It cost me $233 to fix it at another dc salon. As you can imagine, it is very damaging to the hair to have color mistakes made, as the processing causes the hair to get dried out.