I have never had a worse haircut in my life. BEWARE! I contacted the salon to try and have my problem resolved and they just gave me the run around. All I wanted was a different stylist to redo my hair or refund my money. I had long hair to my waist. It was cut so terrible that in order for it to be fixed, I had to loose over 10 inches. I never anticipated going to a salon with long hair and having the end result be hair above the shoulders. I would have rather have donated the hair to locks of love. Wendy, with her 23 years experience, and salon owner, did the most horrific hair service I have ever received. She should have atleast sectioned the hair first. Ladies be cautious or find a different salon.