I phoned in and the owner Mike answered the telephone. I found him short and kinda rude. When I wanted to place and order for my sons first birthday cake - he told my I had to have the order in by 10am. I phoned in at 10:10am. I asked him if he was serious that they couldn't take this special order 10min late and he told me that I should stop being such a Smart Alec! We'll needless to say I will never buy anything from this store! If you want to be rude you have to pay the consequences!!