I have owned my house for only 2 years so this is the first time I had someone come out and clean my fireplace and chimney. Matt Bruhn came out and could not have been better. He walked me through what he was doing and showed me a trouble spot. He explained everything thoroughly breaking it down in layman's terms for me to understand. I felt extremely comfortable with his service and would highly recommend anyone to request Matt to do their work. Great Guy, Great customer service, incredibly polite and professional.