Iv been to this Spa about four to five times and Iv always gotten great service. Jouvence Aveda is one of my best places to go just to relax. Its my idea of a nice peaceful way to wind up a busy day at work. I mostly go in the evenings and the people here are very nice. Being a great fan of Aveda products, I love this spa for their wonderful service and products. The place is clean and nice with soft music in the background. I would recommend them to everyone!