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SERVICE, HAROUN - Review by thomas h | Autonation Honda Dulles

Autonation Honda Dulles

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SERVICE, HAROUN 12/10/2012

I purchased a certified used 2008 Honda Accord from Honda of Tysons in February of 2010. After a period of time we noticed some issues with the oil consumption which ultimately led us to bring our car into Honda of Dulles last spring. Haroun Akram was our point of contact during this process, as we decided to find out what was causing the consumption problem. Over a period of months, we monitored that situation, and Haroun was very attentive t making sure that we were able to get to the bottom of the problem. Finally, it was decided that we needed a new engine block which was authorized by Honda. Currently the work has been completed, and it appears that the situation has been resolved. I want to commend Honda of Dulles for taking care of this situation in an extremely efficient way. Haroun was very professional when dealing with my wife and myself, providing information as to the problem at the time. I thank you all for the great maintained job. Well done more
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