I had reservations for 3pm for Thanksgivivng Dinner 2 years ago. Then your staff called me saying that 3pm was not going to work and I could come in at noon. Who has Thanksgiving Dinner @ noon? I agrreed anyway since I had no choice at the last minute. Upon our arrival we were told that there had been a error due to scheduling and we could not be served. Thank you. We had Hamburgers that year. Then I said to myself "OK" things happen. I took a date to your facilities only to wait 45 min. for a waiter to take our order. Finally 1hr later we got our dinner. Nowf for some stupid reason I returned today at the bar to have a few drinks with some business clients. After 35 min. sitting at the bar waiting for service we left and went down the street where we were served in 3min. Please be aware that there were not a lot of people at your bar. Bottom line You guys really suck!!!!!!!!!!!!!!!! Not that I am better than anyone else but I have no problem dropping $300.00---$500.00 a night in a bar with a $200.00 tip. I gave your 3 chances . Not Good. Not Good at all.