Recently I sent in a fencer's jacket to get embroidered on short notice and the turnaround time was 24 hrs. I was told it would be ready for pick up at 10 am. I went in at 10 am and my jacket was ready for pick up as I was promised. We made our flight later that day. Two years ago at his old location..same situation. I had a fencer's jacket that needed embroidery--main reason I went back. Not to mention great work! Colors matched, design centered, and just like I wanted. If I need anything embroidered Sam's is where I'll go. I recommend this business!